EHS delivers compulsory universal coverage—which means every resident has access to healthcare regardless of their ability to pay. EHS compulsory health system provides patients with Access Card (AC). Each individual patient has an AC with a unique personal identification number or electronic medical record number assigned. We use this number in our secure electronic database. We have partnered with Vanuston Intelligence Private Ltd in India for our electronic health record system (EHR).
EHS has a single payer through the Universal health insurance system (UHI). Patients are not required to pay for cost of medical care unless they are being transferred to non-EHS facility. EHS covers up to 100 percent of the patient medical cost. Patients are encouraged to use their AC in any EHS facility in Liberia.
The AC is universal, portable, and accessible. As we plan to expand our services throughout Liberia, we currently operate in Lofa County. EHS provide essential health services in primary care, Obstetrics and Gynecology, laboratory testing, consultation, prescription drugs, and length of stay (admission).
Patients who wish to use EHS universal coverage to transfer to another facility might do so with the choice of top-up which might be less than 50 percent transfer fees to that facility. Every facility has policy and procedure that must be followed. EHS has no jurisdiction over these policies. However, in the case of readmission to EHS facility, patients will have the same right under the universal health insurance policy.
Every patient regardless of their socioeconomic (SES) is covered by UHI support and serve according to EHS mission. Regardless of high SES or low SES, every patient is required to go through the universal health insurance process that is equal and fair.
Patients who fail to go through the UHI process, which is to meet with UHI counselor and complete documentation could risk losing coverage. No exception. For transparency, we will periodically post on our website the types of disease and conditions that are commonly treated in our facility.